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Shipping: Free
Total Savings:
Taxes: ‐ ‐
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Taxes
Regional taxes and duties (if applicable) are calculated based on where your order is being delivered, and will be applied to your total after your shipping information has been filled in at checkout.
Total:
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Supporting our global community together when they need it most. See how we can help together with the Herschel We've Got Your Back™ initiative.
Giving Back
Saying thanks to the front lines
We’re giving thousands of bags to health care facilities across North America to help front line workers on their journeys to and from work.
- - BC Women’s Hospital
- - BC Children’s Hospital
- - St. Paul’s Hospital
- - NYC Health + Hospitals/Bellevue
- - NYU Langone Health
- - Columbia University Irving Medical Center
- - NYP/Weill Cornell Medical Center
Back to School with Herschel Supply
Backpacks for kids
We're partnering with schools to make sure that every kid who needs a backpack has one. Stay tuned for details on how your school can participate.
Have an idea on how we can support our communities together?
Reach out to WGYB@herschel.com.
Community Update
Our online store remains open and we will continue to fulfill online orders. Please note that while our operations have not been affected, processing and delivery times may be delayed as the situation evolves. We will be updating this page if anything changes. Thank you for your patience and understanding.
We're here for you 24/7 – if you have any questions, reach out to our team at:
1-888-997-5597
customerservice@herschel.com
© 2024 Herschel Supply Company
Shipping
Estimated shipping times:
| Shipping | Price | Time |
|---|---|---|
| Standard Ground | $8.95 / Free on orders $75+ (before tax) | 3-5 Business Days |
| Express | $14.95 | 2-3 Business Days |
*Orders shipping to non-contiguous states are not eligible for FREE STANDARD GROUND SHIPPING.
- Hawaii ($25)
- Alaska ($25)
- American Samoa ($25)
- Puerto Rico ($25)
- US Virgin Islands ($25)
- Guam ($25)
- US Minor Outlying Islands ($25)
- Northern Mariana Islands ($25)
- Mexico ($15)
Warranty
We stand behind the quality of our bags, hardshell luggage and accessories with a Limited Lifetime Warranty — our guarantee that every Herschel Supply item is free of material and manufacturing defects. This warranty is valid for the duration of the original purchaser’s lifetime, beginning on the date of purchase from an authorized Herschel Supply retailer and subject to applicable laws.
Returns
30 Day Return Policy
- • Not quite right for you? No problem — Our 30 Day Return policy gives you time to make sure the item you purchased is perfect for all the journeys you’re taking.
- • Returned items must be unused and unwashed with the original tags attached.
- • Items marked as final sale are ineligible for return.
Herschel Heritage™ Hardshell Policy
- • Changed your mind or your plans? No problem — our 100 Day Trial policy gives you time to make sure it’s perfect for all the trips you’re taking.
- • While you're free to test out the size, features and feel of your luggage at home, our 100 Day Trial policy is void if your luggage has been used in transit, or anywhere outside your home.
- • Not quite right for you? Just file a return within 100 days of receiving your luggage.
- • Refunds will be issued to the original method of payment.
- • We only provide free return shipping for exchanges and store credit refunds.
- • If you’re returning an item for a refund, a $5 return fee will be deducted from the cost of your refunded total.
- • Returned items must be unused with the original tags attached.
- • This extended return policy only applies to our range of Herschel Heritage™ Hardshell Luggage.