Customer Service

 

Below you will find a list of answers to frequently asked questions regarding orders, shipping, returns and more. If you require further information, please fill out the contact form below with your inquiry.

Our Customer Service Hours:

Live Chat & Email Support
Monday-Sunday                24 hours

Email: customerservice@herschel.com

Phone Support
Monday-Friday                   6am-6pm PST
Saturday-Sunday              10am-6pm PST

Phone: 1-888-997-5597

Frequently Asked Questions

Orders  

Shipping  

Returns  

Exchanges  

Warranty  

Gift Cards  

Media  

Wholesale  

Cyber Sale  

Contact form