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Taxes: ‐ ‐
Regional taxes and duties (if applicable) are calculated based on where your order is being delivered, and will be applied to your total after your shipping information has been filled in at checkout.
California Transparency in Supply Chain Act/UK Modern Slavery Act
Herschel Supply strives to create design-driven, quality products using responsible manufacturing practices. Our fine regard for detail is also reflected in our supply chain - we are committed to respecting human rights and require a high level of transparency from our factories and suppliers.
Herschel Supply’s Code of Conduct prohibits forced and involuntary labour of any kind, including human trafficking, and reflects the international standards set out in the Universal Declaration of Human Rights, the UN Convention on the Rights of the Child, and applicable ILO Conventions and federal legislation. All factories and suppliers receive our Code of Conduct before we work with them.
Herschel Supply conducts annual social compliance audits and regular site visits of factories in its supply chain to verify compliance with our Code of Conduct and other requirements. Subcontractors are subject to the same requirements as approved factories and unauthorized subcontracting is prohibited.
Herschel Supply conducts both scheduled and unscheduled audits of its factories and authorized subcontractors to monitor compliance with our Code of Conduct. All factories which produce finished products are audited at least once a year by an independent, accredited third party.
Herschel Supply’s direct material suppliers receive our Code of Conduct and are expected to comply with all applicable local laws. All factory-sourced suppliers are expected to comply with applicable local laws regarding slavery and human trafficking.
Herschel Supply reviews all supply chain audits and develops recommendations and corrective action plans for the factory or supplier. Herschel Supply may terminate factories, suppliers, or other partners if they fail to comply with the Code of Conduct. Our Code of Conduct reflects international standards and is updated as necessary.
Herschel Supply conducts internal training on its Code of Conduct for employees and managers who have direct responsibility for supply chain management in order to promote awareness of supply chain issues including human trafficking and slavery. We also provide training and support to our factories and suppliers as necessary, based on the result of our audits.
This disclosure is made in compliance with the California Transparency in Supply Chains Act and the UK Modern Slavery Act and was approved by Herschel Supply’s Board of Directors on 4 March 2023 for the 2023 fiscal year.
Estimated shipping times:
|Standard Ground||$6.95 / Free on orders $50+ (before tax)||3-5 Business Days|
|Express||$12.99||2-3 Business Days|
*Orders shipping to non-contiguous states are not eligible for FREE STANDARD GROUND SHIPPING. Hawaii ($25) Alaska ($25) American Samoa ($25) Puerto Rico ($25) US Virgin Islands ($25) Guam ($25) US Minor Outlying Islands ($25) Northern Mariana Islands ($25) Mexico orders ship via FedEx Ground and are a flat rate ($15)
We stand behind the quality of our bags, hardshell luggage and accessories with a Limited Lifetime Warranty. Our warranty guarantees that every Herschel Supply product is free of material and manufacturing defects.
Subject to applicable laws, the Limited Lifetime Warranty is valid for the duration of the original purchaser’s lifetime, beginning on the date of purchase from an authorized Herschel Supply retailer. If you purchased your products from an unauthorized retailer, the warranty is immediately void.
Our Softshell Luggage and Apparel Limited Warranty is valid for five years.
Our warranty covers:
Functional damage to materials, handles, wheels or zippers that impairs use of the product.
Our warranty does not cover:
Product modifications, accidents, theft or normal wear and tear.
To complete a warranty claim, click the link below.
30 Day Return Policy
100 Day Return Policy