Review topics: [color, quality, pockets, problem, looks, straps, design, feels, size, material, style, backpack, fit, padding, customer service, bag, fabric, zipper, construction, laptop, pattern, shoulders, durability, compartments, shape, value, seams, pack, details, threads].
Reviews
Love the backpack, but the free gift was missing
"This is my teen’s second Herschel backpack. They’re great, and really take a beating. The previous one is still in excellent condition, but the teen wanted a different colour this time, so I inherited the first one, and love it! Unfortunately we didn’t get the free water bottle, but stuff happens."
— Alex T. (5/5)
Warranty feedback
"This product is great lots of pocket and light on shoulder but also regarding the customer service performance I had received was a 10/10 I would go back to shop with Herschel due to great customer service."
— FirstName L. (5/5)
The ropes are not functional after 1. 5 years
"I bought this bag in November 2024 and used it happily until a couple of months ago. Instead of a conventional zipper, the main compartment relies on a rope-and-fastener closure system. I chose this bag trusting the brand's quality claims, but the rope came apart after only 1. 5 years of use. Now the fastener gets stuck every time I try to close the bag. Very disappointed with the product's longevity."
— Ufuk U. (1/5)
Looks Great, but Needs Better Materials and Security
"The backpack is beautiful and I really like the overall design, but there are two issues worth mentioning. First, the back zippers don't feel very secure, as someone could potentially open them without you noticing. I've had to lock the two zipper pulls together to prevent anyone from accessing my laptop compartment. Second, the drawstring used to close the backpack wears out surprisingly quickly because of the closing mechanism. I ordered the backpack in December, but due to a shipping delay it only arrived in January, and I didn't actually start using it until the beginning of May when I returned to Germany to pick it up. So after only about two months of use, the cord already looks heavily worn (see attached photo), which is disappointing."
— Maria K. (3/5)
"Great size color and material - my laptop fits. I haven’t tested it out with like a full bag worth of stuff, but it feels sturdy and good quality design."
— Yahya (5/5)
Little America
"More durable materials has been used."
— Andre R. (5/5)
Very versatile!
"Very versatile backpack. Both my kids have this kind."
— Bhavana S. (5/5)
Perfect !
"Great quality and great design !"
— Benoit M. (5/5)
Best bag ever :) Great
"Best bag ever :) Great Backpack for outdoors."
— Azeem S. (5/5)
Sturdy and Stylish
"I love this bag. So versatile"
— FirstName L. (5/5)