Survey Backpack

Herschel Classics

Survey Backpack - 20L
Regular price $90.00

COLOR: BLACK

9 Options
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  • Built and designed for daily carry
  • Padded sleeve for 15"/16" laptop
  • Pocket for your water bottle
  • Keeps essentials organized

Product Features

Overall rating: 4.220339 / 5 from 177 reviews.

AI Generated Review Summary

The Herschel Survey Backpack is praised for its perfect size for commuting, sleek and modern design, and high-quality look. Customers appreciate its durability and functionality, though opinions on the straps and space vary.

Summary topics

  • Travel Size (8%): It was reported by customers that the size of the product is perfect for traveling and commuting.
  • Aesthetic Design (8%): Customers appreciated the great color, durability, and aesthetically pleasing design of the product. (Common opinion)
  • Strap Durability (5%): Customers have mixed opinions about the straps, with some finding them breakable and uncomfortable, while others appreciate their functionality and durability.
  • Product Quality (25%): A significant number of customers brought up the good quality of the product, mentioning it multiple times.
  • Product Appearance (9%): Customers raved about the look of the product, describing it as cool, high quality, and luxurious.

Review topics: ["color","quality","design","feels","size","pockets","looks","bag","straps","style","material","backpack","stitching","zipper","durability","space","fit","customer service","shape","herschel","use","system","buckle","compartments","brand"].

Review highlights

  • "Very nice fit, love the material, the colour and the style!" — Alessandro H.
  • "Overall nice purchase, good quality, great size." — Máté K.
  • "This backpack nails it—great style, solid build quality, and I’ve already gotten compliments on it." — Rui S.

Reviews

Service à la clientèle deficient

"Le sac est très bien, le problème c'est le service après vente. J'ai commandé un sac en prévision de la rentrée scolaire. J'ai passé ma commande le 2 août et j'ai finalement reçu mon sac le 23 août ! J'ai dû contacter le service à la clientèle plusieurs fois,, on me répétait les mêmes choses et on voulait me faire attendre encore. Un delai de 3 semaines pour recevoir un sac à l'intérieur du même pays, c'est beaucoup trop long. Je ne rachèterai plus de cette compagnie, à moins de trouver l'objet en magasin."

— Cybèle B. (5/5)

Great bag!

"Took a few days longer than expected but I believe it was the fault of fed ex as it was at a facility for a few days which made the delivery late. However the bag is great! My son loves the look of it and the size is perfect for all of his college needs."

— Julie B. (5/5)

Stylish

"The backpack's color is quite striking, and its minimalist design is appealing. I appreciate its well-proportioned size, which is neither excessively large nor small."

— Ma V. (5/5)

I thought the bag would

"I thought the bag would have the pull string inside. Pics seen didn’t show that."

— Yvette B. (1/5)

Great Quality

"I want to us this bag for transporting my sketch book and supplies and I don't have to worry about rounded corners"

— Anthony I. (5/5)

Never received!!!

"I ordered this August 3rd. Tracking has not been updated in almost 1 week. Had to get different backpack for school. Talked to your AI bot for refund and never got contacted by human."

— Barbara C. (1/5)

Flimsy, not practical

"Feels flimsy, like it won’t hold up. No internal pockets. No clasp at the top. Very nice looking but not practical."

— Lia H. (2/5)

"Just always remember to order on a work week or where no federal holidays come up"

— Jeremiah (5/5)

Excellent

"After 1. 5 years of ownership of my prior backpack - strap broke, Herschel stepped up and replaced the back pack with ZERO questions. Herschel stands behind their products -Mark A. Ritter"

— Mark R. (5/5)

Only the best!!!!

"I like very much! The best backpacks, excellent quality, super designs, colors, and above all, the perfect size and capacity!"

— Damaris N. (5/5)

Q&A