Excellent
"This is my third backpack and the best so far. The best customer support I have experienced so far. Very fast and professional."
Product Features
Quick Top-Lid Access
Side-Entry Convenience
Organized Interior
Overall rating: 4.3439155 / 5 from 378 reviews.
AI Generated Review Summary
The Herschel Little America™ Mid Backpack is praised for its excellent color, high-quality material, and perfect size. Customers appreciate its great look and fit, though opinions on the pockets and straps vary. The product's durability and design are also highlighted.
Summary topics
- Color Match (12%): It was highlighted by customers that the color of the product is great and matches everything they wear.
- Material Quality (5%): It was noted by customers that the material of the backpack is excellent, comfortable, and of high quality.
- Bag Size (17%): A significant number of customers remarked that the size of the bag is perfect for various purposes.
- Fit Comfort (5%): It was noted by customers that the backpack fits perfectly and is a great fit for everyday use.
- Product Appearance (10%): It was noted by customers that the product has a great look and fits everything they could possibly need.
Review topics: [color, quality, size, problem, pockets, looks, straps, feels, material, customer service, fit, bag, style, design, zipper, backpack, fabric, structure, condition, volume, weight, padding, details, space, construction, compartments, holds, use, pack, sleeve].
Review highlights
- "Great bag I’m very happy with the size, quality, and service" —
- "The materials are high quality and the backpack is comfortable." —
- "Very good backpack not too big, not too small, good quality, and great look." —
Reviews
best costumer service
"I started the process with little hope of fixing my old backpack. But before throwing it away I decided to give it a shot. It was at that moment that started one of the best costumer services I dealt with in a long time. Thank you Christine for you kindness, patience and professionalism throughout the all process. Amazing. That kind of service is what makes us buy from you guys again. Thank you"
Backpack
"The bag is functional, compact, lightweight and I would definitely recommend it"
Perfect for daily use
"Absolutely love this Herschel Little America Mid-Volume backpack! The size is perfect—not too bulky but fits all my daily essentials. The quality feels premium and the burgundy color looks amazing. Highly recommend"
N/A
"Fantastic bag!"
A downgrade from previous version
"I previously had bought the 2017 version of little America. I do not like the new way you have to close your bag. It’s difficult to do with one hand, or you want to access your things while walking for example. It seems also this already starts to tear after a week and I don’t expect this to last years. I also miss the two little pockets that were inside the bag, to put little objects. I however appreciate the new pockets on the outside, while I’m always afraid I could lose the stuff I put in it."
Very happy with the product
"Very happy with the product 🙏"
Terrible experience
"I made the purchase in-store to have the convenience of receiving the product at home. The product was delivered to the wrong address, and customer service told me to go to the post office and open a claim, then inform them. To me, this is absurd. They made the mistake, and now I’m the one who has to fix it. Instead, they should not only give me a partial refund but also send the product to the correct address as soon as possible. The priority should be making sure the customer receives the product they bought, and only after that investigate what happened on the enterprise's own."
Good backpack
"Good backpack"
Good Looking Bag / Cheap Material
"I have had the bag for a little over a year now, and the Synthetic leather on the front flap of the bag has cracked. I only use the bag to carry my notebooks and my laptop, so I wasn't pushing the bag to its absolute limits and exposing it to Mother Nature. If I could go back in time to change my mind on the purchase, I'd probably buy a North Face backpack, knowing it doesn't have cheap synthetic leather that would last a year max. The good thing about the bag is that it looks aesthetic when it is full, and it has a lot of space / compartments."
