Overall rating: 4.2833333 / 5 from 180 reviews.
The Herschel Retreat Backpack is praised for its vibrant color, great fit, and durable material. Customers appreciate its multiple pockets and size, though opinions on the design and straps are mixed. The quality and waterproof material are highlighted, but the zipper functionality has varied feedback.
Review topics: ["size","fit","straps","problem","color","quality","material","service","looks","pockets","zipper","price","design","customer service","style","backpack","bag","choice","pack","compartments","access","rucksack","space","gift","closure","feels","features","cords","usage","volume"].
"I've had the bag for over two weeks and it seems like the best bag I have ever owned. Its perfect for the office and carries everything I need in style. The comfort level in carrying it is beyond belief. Even with weights such as two laptops, a remarkable, lunch, a paperback book to read and god knows what else, it feels easy and lightweight to carry."
"I have been using the old version (purchased on 2018) till yesterday, and I replaced it with this newly purchased version not even because the old one is broken or has any quality issues. The old version is made of so high quality that I truly believe it can still be used for another ten years without any issue. However, this new version seems: 1. The fabrics are all much thinner than the old version, especially side and bottom, thus I doubt its protection of any items inside; 2. The laptop separator/protector is much much thinner than the old version, and not compatible with larger laptops such as 15'' one; 3. The bag lid is too narrow and I doubt it can keep my items safe from rain, while the old version's lid has a 3D cutting with side panels so it can at least protect the interior from water splashing from above. I am not sure if it is me being too harsh about the new design, but at least so far, I think the carrying experience is a little better than the old version (but I haven't started to carry heavy items yet)."
"Selling garbage quality backpacks with faulty straps that break easily. Completely overpriced junk. Customer service is useless and does not care once they have your money. Avoid this brand."
"I can't find a weight specs from my phone, information about the limited fabrics and moreover, new little americas are worse than OG. . . What are you doing Hershel. . ."
"I think it’s just missing a larger front zipped pocket, aside from the two water bottle pockets, there are no other pockets for quick easy access…for travelling!"
"I love my new backpack, very comfy!"
"It is nice but it will be better to have a more supportive control for laptops"
"A great product! The material is sturdy and the bag can stand up by itself without anything inside. There are very few inner compartments (2 only) but they are very spacious and can hold many books and a laptop. I wish the pocket on the outside had a zipper but I guess that would be too similar to the Little America backpack. The backpack is comfortable to wear and the straps are not too firm on the shoulders. Definitely worth the price especially if you buy it on sale!"
"Great backpack—very comfortable to wear, even throughout a full workday. The quality design feels durable and well thought out, with just the right amount of space. The colour is very nice and looks even better in person."
"Love the bag but no inside pocket at all - only one outside pocket without a zipper or closing. Thinkin to return it and wonder that was probably the reason it was on sale…"
