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Taxes: ‐ ‐
Regional taxes and duties (if applicable) are calculated based on where your order is being delivered, and will be applied to your total after your shipping information has been filled in at checkout.
Afterpay is a service that allows you to shop now and pay for your purchase in four installments, made every 2 weeks without any interest.
Shop Herschel Supply’s online store and check out as normal. At the checkout, choose Afterpay as your payment method. If it’s your first time using Afterpay, you’ll be required to register and provide payment details using your debit or credit card. If you’ve used Afterpay before, just log into your Afterpay account. Then, complete your order — it’s that easy.
Afterpay can only be used for purchases made on herschel.com
Currently, Afterpay is only offered to customers who have a US billing address, US shipping address, a US credit or debit card and a US mobile phone number. Customers with international billing addresses, shipping addresses, and/or phone numbers are not currently able to set up an account with Afterpay.
All Afterpay customers are required to make their first payment at the time of purchase. The remaining three payments are charged automatically to your chosen payment method every two weeks in installments. If you choose to make additional unscheduled payments before they are due, you may do so by logging into your Afterpay account and making payments early.
You can log into your Afterpay account anytime to view your payment schedule or make a payment before the next due date.
If funds are not available or you do not make your payment when it is due, late fees may apply. Please see the complete terms from Afterpay for more details.
Afterpay orders are delivered within our standard shipping time frame after your online order is completed. For more information on our shipping times, click here.
Yes - your order total must be $2000 or lower to use Afterpay.
Afterpay is not available on purchases of gift cards, back-ordered, or pre-ordered products . If you are purchasing gift cards along with products that are eligible for Afterpay, you will need to place two separate orders.
Afterpay returns follow our standard return process. Please click here for more information on our returns policy.
If you have a question about your Afterpay account or order, please contact the Afterpay customer support team at firstname.lastname@example.org or use the contact form here
Estimated shipping times:
|Standard Ground||$6.95 / Free on orders $50+ (before tax)||3-5 Business Days|
|Express||$12.99||3 Business Days|
*Orders shipping to non-contiguous states are not eligible for FREE STANDARD GROUND SHIPPING. Hawaii ($25) Alaska ($25) American Samoa ($25) Puerto Rico ($25) US Virgin Islands ($25) Guam ($25) US Minor Outlying Islands ($25) Northern Mariana Islands ($25) Mexico orders ship via FedEx Ground and are a flat rate ($15)
We stand behind the quality of our products with a comprehensive warranty program — our guarantee that every Herschel Supply item is free of material and manufacturing defects. To complete a warranty claim, click the link below.
If you would like to return a product purchased from our online store, please go to our Self Service Returns page to begin the returns process or log into your Herschel Supply account. You will be given a RA# and emailed instructions on how to complete your return.
Herschel Supply product that is purchased online can be returned within 30 days of the purchase date for a full refund in the amount of the purchase excluding shipping costs. All merchandise must be returned unused, unwashed and be accompanied by the original hang tags. The condition of the product is left at the discretion of Herschel Supply.
Items purchased between November 1st 2022 and December 31st 2022 are eligible for a full return with the original receipt until January 31st, 2023. The return value will be put on to the original form of payment or a store credit for the original purchase value. Please note, updates have been made to our Holiday return policy. Please reach out to Customer Service for any return requests or additional inquires.
*Customers are responsible for all shipping expenses on the return of Herschel Supply product.