Overall rating: 4.457944 / 5 from 107 reviews.
The City Backpack is praised for its sleek design, excellent quality, and stylish color. Customers appreciate its chic look and the perfect size that fits well in busy environments. While some find the straps annoying, the bag's organization and functionality are highly valued.
Review topics: ["size","fit","color","feels","weight","material","looks","bag","pockets","style","design","backpack","quality","straps","shade","system","improvement","laptop","buckle"].
"High quality bag with padded straps for extra comfort. Padded pocket inside for laptops and large capacity for many items. Really impressed that it comes with a long guarantee if anything happens to the bag. One minor improvement would be an internal zipped pocket for keys etc. Love the dusty pink colour."
"As a commuter I was looking to minimize how much stuff was carrying. This bag came through like a winner. It truly makes you decide what you need and what you are carrying out of habit."
"As someone who overpacks daily, this is a workhorse of a backpack! I’m able to comfortably tote my 15” laptop, cables, mouse, stationery plus daily essentials without feeling too much strain on my back. The color (moonbeam) is such a lovely neutral shade as well!"
"I recently contacted Herschel and their customer service representatives were so nice and helpful and with any questions I had they were answered quickly and the whole process was smooth. The new bag is beautiful and I cannot wait to use it!"
"Great little bag for work, fits in laptop, water bottle, umbrella and all the usual work stuff. Loads of room. Had similar bag last year but the strap broke so they replaced under warranty."
"It’s such a great product!!!"
"Love the size and weight of it, but I wish it had a sturdy clip in front. Tends to push out in a V shape in the front, i worry the magnet will give way, doesn’t feel secure as i would like it to be."
"Love this backpack! I have a leg injury, and carrying a tote bag on one side was a problem. This is a great size! Holds my laptop, large planner, and paperwork easily. It’s sturdy and gorgeous, perfect for the office (even if I need to go to court) I love it!"
"I bought this bookbag in 2025 and I still have it and it's amazing! It fits all my things and the design is simple but cute. 100% recommend❤"
"Perfect size to carry my everyday stuff. Comfortable and with a superb buil quality"
