Review topics: ["size","fit","color","problem","looks","quality","fabric","feels","material","style","comfort","shipping","design","pockets","value","sleeve","straps","customer service","padding","backpack","zipper","construction","shoulders","bag","pattern","durability","shape","laptop","details","threads"].
Reviews
Perfect size but not safe
"I bought the bag for my trip to Uzbekistan as my old roots backpack was done after 20 years of similar travel. The plastic magnetic closure keeps coming off after 5-10 minutes of carrying. I do not overpack as I have to carry. Note I am not outdoors camping but staying in hostels. Really disappointed in the quality of clasps."
— Sandra K. (3/5)
I adore it
"It's a pretty large backpack which I got for some international travel. The design is fantastic, very logical. And I really like the style and color."
— Michelle B. (5/5)
Same issue
"I recently brought this bag couple of months ago and it started to fall apart. Got it exchanged and now I am seeing the same issue starting to happen. This company used to be for the product and now it’s changed to just the name. Overall disappointed to see this brand bring out such products."
— Daryl A. (1/5)
Love the backpack, but the free gift was missing
"This is my teen’s second Herschel backpack. They’re great, and really take a beating. The previous one is still in excellent condition, but the teen wanted a different colour this time, so I inherited the first one, and love it! Unfortunately we didn’t get the free water bottle, but stuff happens."
— Alex T. (5/5)
Amazing
"I had an older model similar to this one that lasted me 10 years but this is a complete upgrade"
— Victor C. (5/5)
Back to High School
"This is a great backpack I purchased it for my granddaughter. She is tall and her school supplies are heavy. We also like it because no one else has a Herschel product."
— Linda H. (5/5)
Warranty feedback
"This product is great lots of pocket and light on shoulder but also regarding the customer service performance I had received was a 10/10 I would go back to shop with Herschel due to great customer service."
— FirstName L. (5/5)
The ropes are not functional after 1. 5 years
"I bought this bag in November 2024 and used it happily until a couple of months ago. Instead of a conventional zipper, the main compartment relies on a rope-and-fastener closure system. I chose this bag trusting the brand's quality claims, but the rope came apart after only 1. 5 years of use. Now the fastener gets stuck every time I try to close the bag. Very disappointed with the product's longevity."
— Ufuk U. (1/5)
"Cool backpack with good storage"
— Nam (5/5)
"I haven't used it yet, but it looks like what's described"
— Joan (4/5)